Support
Questions about charts, alerts, watchlists, and market data visibility.
Use the form for product questions, support issues, access requests, privacy concerns, or partnership discussions. The support desk is structured to route market-data issues separately from account and legal requests.
Include enough detail for the team to reproduce the issue or understand the access request. Attach screenshots or exports only when useful.
Questions about charts, alerts, watchlists, and market data visibility.
Requests related to submitted personal information and policy clarifications.
Terms, intellectual property, or compliance-related communication.
Monday to Friday
Most messages receive an initial reply within one business day in April 2026 support operations.